Booking Info

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Booking Information

Tickets can be booked in person at the Box Office at the Gladstone Entertainment Convention Centre, 58 Goondoon St, Monday to Friday from 9.00am to 4.30pm, by phoning 07 4972 2822 during business hours or by using the Online Ticketing service on this website under the What’s On tab.

The GECC Online Ticketing service will provide a ‘print at home ticket’, which can be scanned at the Box Office prior to the selected performance or event.

Theatrical performances commence promptly at the advertised start time and latecomers will not be admitted until a suitable break in the performance generally 5-10 minutes after the show commences.

Smoking is not allowed in any part of Gladstone Entertainment Convention Centre, the GECC Marquee or other council venues, and not within 4 metres of any entrance to the building.

The use of cameras and recording devices is illegal and penalties for infringement of copyright in this way are severe.

TICKETING TERMS & CONDITIONS

• Tickets must be paid for in full at time of booking

• Unless advised by the promoter, every attendee over 12 months of age must purchase a seat ticket and children under 12 months can be nursed and do not require a seat ticket.

• Ticket refunds are generally prohibited, except at the discretion of promoter.

• Tickets are generally not transferrable, except at the discretion of promoter.

• Please note that we sell tickets to events as an agent of the event organiser. In some cases, an event organiser has set, as a condition of the sale of tickets to the event, the requirement that any contact information provided by you to the box office is released to their organisation at the conclusion of the event. If you do not agree to the release of this information, please advise the box office staff of this at the time of your ticket purchase. For online purchases, please ensure you un-tick the patron marketing box during the transaction.

Tickets are sold subject to the conditions in the Live Performance Australia (LPA) Code of Practice for the ticketing of Live Events in Australia and you can download a copy of the code.